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Product Info & Recalls

CUSTOMERS ARE OUR TOP PRIORITY

Homesense's reputation has been built on offering our customers an ever-changing selection of exciting top brands and home fashions from around the world at great values every day. Our customers have always been and continue to be our top priority and the quality of product we sell to them is important to us.

PRODUCT QUALITY

At Homesense, our values extend to the longstanding relationships we build with our vendors. Our vendors warrant to our Company that their goods have been manufactured and shipped in accordance with all applicable laws, regulations, and industry standards, including human rights standards.

If merchandise is found to be inconsistent with safety standards, we take appropriate steps and will remove the product in question from sale if necessary. In the case of product recalls conducted in cooperation with governmental agencies, we work closely with our vendors and/or the appropriate agencies to ensure the required recall information is available to our customers. We have solid practices in place which include instructing our stores to quickly pull recalled product off our shelves nationally and posting in-store signage to inform customers of actions they may take. Our customers may always contact Customer Service at 1-855-660-4663 for additional information.

PRODUCT RECALLS

as of December 21, 2023.

TJX Recalls Foldable Wood and Rope Bistro Set Chairs Due to Fall Hazard | December 21, 2023

TJX Recalls Foldable Bistro Set Chairs Due To Fall Hazard; Sold At Marshalls, T.J. Maxx, HomeGoods And Homesense Stores | September 14, 2023

TJX Recalls Outdoor Metal Hanging Chairs Due to Fall Hazard | September 1, 2022

TJX Recalls Egg Chairs Due to Fall Hazard; Sold at Marshalls, T.J. Maxx, HomeGoods and Homesense Stores | June 16, 2022

The TJX Companies, Inc. Issues Allergy Alert on Undeclared Milk in Certain Vegan Chocolate Products | May 1, 2022

TJX Recalls Menorahs Due to Fire Hazard; Sold at Marshalls, HomeGoods and Homesense Stores | February 23, 2022

TJX Recalls Counter Stools Due to Fall and Injury Hazards; Sold at HomeGoods and Homesense Stores | August 18, 2021

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Call us toll-free at 1-855-660-4663. You can reach us Monday through Friday 9 AM to 6 PM EST.

10% off today

when you open a TJX Rewards credit card**

5% back

in Rewards every time you shop our family of stores††

10% off today

when you open a TJX Rewards credit card**

5% back

in Rewards every time you shop our family of stores††

TJMaxx Marshalls HomeGoods Sierra Homesense logos
TJMaxx Marshalls HomeGoods Sierra Homesense logos

**Subject to credit approval. Excludes gift cards. Discount valid when used with your TJX Rewards credit card. See store Associate and 10% off coupon for details.
††Purchase subject to credit approval. 5% back is equal to 5 points for every $1 spent. See Rewards Program Terms for details. The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC. The TJX Rewards Platinum Mastercard is issued by Synchrony Bank pursuant to a license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. © 2024 The TJX Companies, Inc.