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CUSTOMERS ARE OUR TOP PRIORITY

Homesense's reputation has been built on offering our customers an ever-changing selection of exciting top brands and home fashions from around the world at great values every day. Our customers have always been and continue to be our top priority and the quality of product we sell to them is important to us.

 

PRODUCT QUALITY

At Homesense, our values extend to the longstanding relationships we build with our vendors. Our vendors warrant to our Company that their goods have been manufactured and shipped in accordance with all applicable laws, regulations, and industry standards, including human rights standards.

If merchandise is found to be inconsistent with safety standards, we take appropriate steps and will remove the product in question from sale if necessary. In the case of product recalls conducted in cooperation with governmental agencies, we work closely with our vendors and/or the appropriate agencies to ensure the required recall information is available to our customers. We have solid practices in place which include instructing our stores to quickly pull recalled product off our shelves nationally and posting in-store signage to inform customers of actions they may take. Our customers may always contact Customer Service at 1-855-660-4663 for additional information.

PRODUCT RECALLS

There are no recalls at this time.


Still Need Assistance?

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Want to ask a specific question? Use our contact form and we'll respond via email.

Phone

Call us toll-free at 1-855-660-4663. You can reach us Monday through Friday 9 AM to 6 PM EST.

This Product Info/Recall page is as of November 21, 2017.

*Recalls conducted of TJX private label merchandise remain on our product recall list for approximately three years. All other product recalls remain on this list for approximately 18 months.

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